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Finding your way around

Formule’s menu is a narrow strip of icons down the left edge. It is small on purpose — the lead list deserves the width — but it does mean the icons are worth learning once.

The leads workspace, with the icon rail on the far left

Icon Where it goes What lives there
Four squares Leads Every enquiry. The screen you will spend your day in.
Building Campaigns Adverts you are running, and leads grouped by which campaign produced them.
Document Listings Your properties. Create, edit, publish, share.
People Agents The team roster. Managers only, and never for a solo agency.
Sparkle Marketing AI video, AI images, and sending a listing out to leads.
Shield Admin Formule staff only.

At the top right is your name and avatar. That menu holds Profile and Logout.

A few important places are reached from elsewhere:

  • Office Performance — from your profile, the Office performance button. Branch managers and super admins only.
  • Your mini-site — from your profile, My public mini-site. Your personal public page, separate from your agency profile.
  • Your agent profile — from your profile, Edit my profile. This is what clients see, and where WhatsApp gets connected.
  • A lead’s full record — click any lead in the list.

The rail becomes a row of tabs along the bottom: Leads, Campaigns, Listings, Agents, Marketing, and then Profile — or Admin if you are staff.

The leads workspace on a phone

The lead list and the lead itself are two separate screens on a phone: tap a lead to open it, and use back to return to the list.

You are not meant to have it. Agents is hidden from agents and from solo agencies. Admin only appears for Formule staff. Finance admins and advertisers see a reduced rail. Roles explains who gets what.