Formule support

The fastest way to get help is the Help chat inside Formule. On a computer, Help is in the bar at the top of every screen; on a phone, open Profile and tap Help & support. The assistant answers straight away from these docs, and anything it can’t answer goes to the Formule team, who reply in the same chat (and by email if you have left).

If you can’t sign in, or you need help signing in, opening your agency workspace, managing leads or listings, or receiving iPhone notifications, email giovanni@formule.io.

Tell us what you were trying to do, what happened, and which iPhone and iOS version you use. Please do not include your password, a sign-in code, or a customer’s personal information in your message.

You can also check the troubleshooting guide for common account and workspace questions, and The iPhone app for what the app does and who can use it. Our privacy policy explains how Formule handles app and notification data.